Emotional Intelligence - Supporting Others & Ourselves

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Description

Research shows that incivility in workplace has a detrimental impact across a wide range of areas.  Lack of support from the people around us has shown to decrease work effort, time spent at work, customer service, quality, and commitment. While at the same time increasing worry, frustration, avoidance, and ultimately turnover.

In this webinar, we’ll explore the exciting topic of emotional intelligence (EI) through the world’s first scientifically validated model the EQ-I 2.0. Using the acronym S.U.P.P.O.R.T we’ll connect emotional intelligence skills to actions & behaviors leading to a more civil and emotionally healthy workplace.

Highlights:

• Qualities & Characteristics of people in a supportive workplace
• Overview of Emotional Intelligence and the EQ-I 2.0 model, composites, and skills.
• Understanding EI patterns and why EI can be developed
• A guide to supporting others - Connecting specific EI skills to S.U.P.P.O.R.T
• Supporting Ourselves – The EI connection to our overall Well Being