Dealing with Difficult Participants

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Description

Do you wonder what to do about people who arrive late, text during meetings, make critical comments, ask arcane questions or refuse to participate? The behavior of one person can sway the others and derail your class or meeting. Discover how participant-centered instruction can minimize these behaviors and create a positive and exciting program. Identify specific and strategic coping strategies to make all participants learners. A little preparation and creativity will go a long way in winning over even your toughest crowd.

In this webinar, you will:

• Discover how to manage the six most challenging behaviors
• Discuss the underlying issues behind the behavior
• Plan participant-centered activities win over everyone and make your job easier